Dedicated Technical Support

SupportMonk provides certified engineers specifically trained to provide dedicated support for your business.SupportMonk provides your organization with reliable, and expert IT outsourced helpdesk support solutions. Our outsourced customer support is provided 24/7 and is fully branded under your company's name. We specialize in providing superior outsourced customer support in the following areas.

If you need a technician that's available to you throughout the work week, but not full time, we offer a semi-dedicated service which gives you 21, 6-hour days per month.


Semi-Dedicated Tech

  • 4 hours x 5 days a week
  • Flexible work hours
  • Choose your qualification level

Dedicated Tech

  • 8 hours x 5 days a week
  • Flexible work hours
  • 3 Years Experience

Do you need a dedicated technician, but don't want to hire one as an employee? With our dedicated server, you'll have a technician at your disposal 8 hours per day, 7 days per week.

If your server has a lot of needs, this is the most efficient plan for you. You'll have a technician available to you 24 hours a day, allowing you to rest assured that no matter what time of day or night a problem arises.

Dedicated Team

  • 24 x 7 x 365 coverage.
  • Experienced Team Leader
  • Built around your business needs

Dedicated Staff Support

SupportMonk provides 100% best support services.
Our support technicians are available 24/7 to provide your organization with quality inbound services and outbound services. Our highly trained operators specialize in providing the following services:

  • Customer Service
  • Technical Support
  • Operator Service
  • Telemarketing Services
  • Sales & Order Tracking
  • Billing & Collection Services
We Proudly Support
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